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My bank account’s status is “Verification pending” / “Verification failed”. How can I get this approved?


While adding your bank account, we tried to transfer ₹1 using the “Penny Drop” facility. This would have allowed us to validate your active bank account without asking you for any documents. This may have failed due to a server issue, a data discrepancy or because your account has been made inactive. You will now need to submit a cancelled cheque or any other bank proof to our support team. Would you like to do that now?

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