If you’re unable to place an unpledge request, it could be because of one of the following reasons:

● You’re trying to unpledge on the same day that you have pledged the stock. Try unpledging the next day.

● Your account balance is negative.  You’ll need to add funds to your account to process the unpledge request.

● The pledged shares have been utilized for exposure.

If your unpledge request still fails, you can reach out to our customer support team at 0731-4217003.