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What to do if your UPI transfer fails?
The failed transaction amount will usually be reversed back to your bank account within 24 working hours. If not, please contact your bank’s customer support for assistance.
The common error codes from the National Payments Corporation of India (NPCI) are:
Code | Description |
AM | MPIN Not Set By Customer |
B1 | Registered Mobile Number Linked To The Account Has Been Changed/Removed |
BT | Acquirer/Beneficiary Unavailable (Timeout) |
U09 | Reqauth Time Out For Pay |
U16 | Risk Threshold Exceeded |
U18 | Request Authorisation Acknowledgment Is Not Received |
U28 | PSP Not Available |
U30 | Debit has been failed |
U54 | Transaction ID Or Amount In Credential Block Does Not Match With That In Reqpay |
U66 | Device Fingerprint Mismatch |
U67 | Debit Timeout |
U69 | Collect Expired |
UT | Remitter/Issuer Unavailable (Timeout) |
XH | Account Does Not Exist (Remitter) |
YD | Do Not Honour (BENEFICIARY) |
YE | Remitting Account Blocked/Frozen |
Z6 | Number Of PIN Tries Exceeded |
Z7 | Transaction Frequency Limit Exceeded As Set By Remitting Member |
Z8 | Per Transaction Limit Exceeded as Set by Remitting Member |
Z9 | Insufficient Funds In Customer (Remitter) Account |
ZA | Transaction Declined By Customer |
ZE | Transaction Not Permitted To VPA by the PSP |
ZG | VPA Restricted By Customer |
ZH | Invalid Virtual Address |
ZM | Invalid MPIN |
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